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Why Us?

Why us?

white living room sofa with three pillows, one purple and two yellow. a table sites infront with yellow flowers on it

 

MISSION STATEMENT

“Myhome Residential Services is committed to providing the best possible cleaning service to North London residents and one that consistently exceeds the needs and expectations of our clients through Care, Dependability and Expertise”

The Myhome management team recognizes that for this standard of service to show through, all of our home cleaners and office staff need to subscribe to this same customer focused philosophy of Care, Dependability and Expertise. These three core principles need to be at the heart of every aspect of our service provision. Right from the initial training of our home cleaners, all of them need to understand what these principles mean and how they relate to each task we perform and how they relate to each other. Only then can we expect the management team and service providers to understand and communicate effectively with each other and with our clients.

Using these three principles we set out on each job to deliver a positive experience to our clients each and every time. Only then can we expect that our clients will continue to use us and refer their friends and family to our business. This will in turn lead to a consistently growing number of clients and as a by-product a successful business. By arriving at the agreed time, and by being correctly uniformed and equipped while exuding the correct attitude, professionalism, and respect we stack the odds in our favour for being able to provide a first class service. When on the occasion that things do not go to plan, by applying these principles to our reaction, we can effectively and efficiently deal with our client’s concerns and ensure that we turn a potential poor experience into a very positive experience.

Please see below the five compelling reason to use Myhome;

 

Compelling Reasons for Choosing Myhome

1) TRUST

• Established for over 15 years
• Thousands of cleans performed and many positive written testimonials
• A local London service with office in North London

2) SECURITY

• All staff fully DBS (police) checked and vetted
• References taken from all staff before hiring
• Public liability and fidelity bonding insurance
• Secure key holding system

3) QUALIFIED STAFF

• Conscientious well motivated cleaners
• Comprehensive training program
• Work in teams of two
• Supervisors checking the jobs
• Same team where possible

4) CUSTOMER SERVICE

• Second to none
• Courteous, friendly, and knowledgeable
• Services tailored to your individual requirements
• Detailed work orders produced
• 80% of business is repeat

5) RESULTS WITH VALUE

• Systemised approach – Tri-Zonal™ System
• Members of the British Institute of Cleaning Science
• Most cost effective cleaning in shortest time
• Outstanding service at competitive rates
• If we don’t get it right we’ll do the job again free of charge!

Phone:0845 644 9063 / 0208 802 4040

NEED A CLEANER?

MYHOME CAN HELP!

Established for over 15 years with over 150,000 cleans completed. Our staff are full-time, DBS checked, equipped and uniformed professionals who are fully insured against ALL eventualities.
If we don’t get it right, we’ll do the job again free of charge!

CONTACT US